The New York Metropolitan Chapter of the Association of College and Research Libraries (ACRL/NY) invites you : 

ACRL/NY User Experience (UX) Discussion Group: 

Fall 2023 virtual meeting (via Zoom)

Tues Nov 14, 2023- 10am-11:30am

Pre-register here:  https://us02web.zoom.us/meeting/register/tZEtdOysqjkiGdM052s_jbp_VD2U261_NgFj

Please join us for our Fall 2023 virtual meeting where we will be discussing the topic of empathy and UX design.

Suggested preliminary readings:

Li, J., & Hölttä-Otto, K. (2020). The Influence of Designers’ Cultural Differences on the Empathic Accuracy of User Understanding. Design Journal, 23(5), 779–796. https://doi.org/10.1080/14606925.2020.1810414

Almeida, N., & Tidal, J. (2022). Library Wayfinding and ESOL Students: Communication Challenges and Empathy-Based Intervention. Portal, 22(2), 453-474. https://doi.org/10.1353/pla.2022.0025

VanScoy, A. (2021). Using Q methodology to understand conflicting conceptualizations of reference and information service. Library and Information Science Research, 43(3). 1-10. https://doi.org/10.1016/j.lisr.2021.101107

Additional resources on Empathy-based UX Research

Empathy in UX: https://www.linkedin.com/advice/0/how-do-you-use-empathy-ux-design-skills-user-experience

Empathy in UX Design: https://medium.com/theymakedesign/empathy-in-ux-design-b378e12b75aa

Empathy mapping: https://www.nngroup.com/articles/empathy-mapping/

Incorporating Empathy in UX research: https://uxplanet.org/empathy-in-ux-design-what-it-is-and-why-its-important-3f6a8919ef10

Our recorded meeting (see below)

Below is a short questionnaire so we can collect suggestions from those who cannot attend the Zoom meeting.

https://forms.office.com/r/yNqs8Z1zWc

ACRL/NY meetings are a member benefit. If you are unsure of your membership status, please contact Werner Sbaschnik, membership secretary, at acrlnymembership@gmail.com

Membership is from January through December and is very affordable. Please consider joining at https://acrlny.org/join-us/ 

Please note that ACRL National membership is separate from ACRL/NY membership. 

All ACRL/NY events, programs, and discussion groups are guided by our Code of Conduct. 

For more information, please see https://acrlny.org/about2/code-of-conduct/

Please reach out if you have any questions!

Thank you,

Mark Aaron Polger and Jane Suda, co-chairs 
ACRL/NY User Experience Discussion Group 
https://acrlnyux.group 
hello@acrlnyux.group